How to fix DNS probe finished errors? A detailed technical guide

The DNS_probe_finished_nxdomain error is easy to fix. But is very confusing. Here are some solutions to fix these errors

What is NXDOMAIN?

Nxdomain error message means that the domain does not exist. It is called Non – Existent domain.

DNS is Domain Name system and is the phone book of the internet. It consists of the addresses of various devices connected to the network. It translates the domain name into IP address and vice versa. For instance, if a person types xyz.com, the DNS server converts it into an IP address like 65.46.34.334.

How to fix DNS errors in Chrome?

The browser sometimes says “The webpage is not available”. These problems are DNS probe finished errors. The following steps are used to fix these errors

Issue

The domain is trying to tell the user that the webpage is not available as the DNS lookup failed when the browser requested for the webpage. (Look up is the table that consists of addresses of the webpages)

Solution 1 – Clear the cache memory

Cache memory is the temporary memory in the users’ system that helps to fetch results faster. It is a temporary memory. The cache memory is not an updated version. Therefore, when the host of the webpage has made alterations on the page, it is not updated on the cache. This contradicts when the system fetches additional information about the page from the host.

The problem can be solved by clearing the cache memory:

  1. Open the Chrome browser
  2. Click on the 3 dots at the top most right corner
  3. On the drag down, select more tools
  4. Select Clear browsing data
  5. Select from the beginning time in the “clear browsing data” page that opens
  6. On the same screen choose the type of data that the has to be cleared. One can choose cached images and files or browsing history or download history, etc

Solution 2 – Restart DNS client service

Follow these steps to restart the service:

  1. Choose Win + R. This runs the command prompt.
  2. Type services.msc and press enter. The services box opens with 100s of services.
  3. Press D to search for the “DNS Client” easily
  4. Restart the browser to check of the problem is fixed.

Solution 3 – Change the DNS server

The problem might have started from the DNS itself. If the router is inexpensive, these problems become common.

Solution 4 – Flush the DNS cache

Flushing the cache will fix the dns_probe_finished_nxdomain error in the browser. Follow the steps to flush the cache

  1. Press Win + R. The run screen opens
  2. Type cmd. The command prompt opens
  3. Type flushdns
  4. After executing this, try to access the same web page that was creating issues with opening.

Solution 5 – Reset Network adapter

Follow these steps on Windows 10 to reset the network adaptor:

  1. Enter command prompt
  2. Type netsh winsock reset
  3. Restart the computer after executing this command

Solution 6 – Switch to Google DNS

Both Google and Open DNS are reliable DNS servers. They are faster than the DNS servers used by the ISPs – Internet Service Providers.

How to switch to Google DNS?

  1. Right click on the Wi Fi icon in the right side of the task bar.
  2. Click on Open Network and sharing center
  3. Click Wi Fi network name. A screen called Wi Fi status opens
  4. Click on properties
  5. The system may ask for admin password if the user is not logged in with the admin account
  6. As the properties screen opens under This connection uses the following items, check on Internet Protocol version 4(TCP/IPv4). Next, click on properties
  7. Select the option obtain an IP address automatically.
  8. On the next column, select use the following DNS server addresses
    1. Preferred DNS server: 8.8.8.8
    2. Alternate DNS server: 8.8.4.4
  9. Click on OK
  10. Now the user is successfully connected to the Google DNS server.

Solution 7 – resetting the TCP/IP

To achieve this, type the following in the command prompt in the same order

  1. Ipconfig / release
  2. Ipconfig / all
  3. Ipconfig / flushdns
  4. Ipconfig / renew
  5. Netsh int ip et dns
  6. Netsh winsock reset

Solution 8 – Restore chrome to default

  1. Type chrome://flags/ in the address bar and press enter
  2. A dialogue box opens asking for Reset all to default
  3. Click on it and restart the chrome

Solution 9 – Restart DNS client

  1. Press Win + R
  2. Type services.MSC and press enter
  3. The services window opens
  4. Find the DNS client. Right click on it
  5. Click on restart
  6. The DNS server connection is now restarted

Solution 10 – Random

  1. As the antivirus is unable to recognize the new changes, it might block the page. Uninstalling antivirus can help to fix the problem.
  2. Some of the application of the windows firewall also tries to interfere with chrome connectivity. Disable the firewall. After accessing the page, enable it back as firewall protection is very essential.
  3. Try to connect in safe mode. To do this reboot the computer and hold the F8 key. Select the safe mode with networking from the list of options
  4. Flush the outdated DNS. To do this, open the command prompt. Type ipconfig / flushdns and press enter. Restart the chrome.